Digital Twin Provider
About the Customer
This technology company specialises in BIM (Building Information Modelling) technology development and promotion. They provide BIM-based digital solutions to organisations in the construction industry.
Project Background
Beyond developing and promoting BIM technology, the company also created skills training courses and offers online training services.
The Problem
Students and instructors said the existing live-stream training lacked meaningful interaction. When a student ran into a problem, the instructor couldn't remotely access the student's computer to help them sort it out.
After training finished, students had no way to practise on their own. Instructors couldn't gauge how well students were learning, leading to poor training outcomes.
The instructor team includes both full-time and part-time teachers, making staff management and course organisation difficult.
The Solution: DaDesktop Cloud Desktop
DaDesktop is built on over 20 years of high-end IT training experience from its parent company. It is a cloud desktop product designed specifically for training, with every feature tailored to meet instructional needs.
Key features
Works in a browser: Students and instructors simply open a web browser to begin. No software to install. Works on low-spec computers, helping to reduce learning costs for students.
One-click clone: Once the instructor sets up the software and environment needed for a course, they can copy it to all student cloud desktops instantly.
Remote help: The instructor can view every student's desktop. When someone encounters an issue, the instructor can take remote control of their computer and guide them in real time.
Global data centres: Supports users from different countries and regions joining the same training session from anywhere the UK.
Flexible and dynamic: You can add or remove participants at any time, and adjust cloud desktop hardware specifications on the fly.
Permission management: Administrators can easily configure instructor and student permissions for all-in-one management.
Results
After adopting DaDesktop, both instructors and students shared very positive feedback. Setting up courses and joining training sessions became a much smoother experience for everyone involved.
The one-click clone feature saves instructors and support staff a huge amount of time. Set up once, use for many training sessions. Instructors can now concentrate on creating better courses, teaching, and answering questions.
The recording feature and data analytics help instructors understand how students are learning, providing useful insights for refining courses and improving their teaching methods.
Course satisfaction rates rose to 95% after switching to DaDesktop for training.