Digital Twin Provider
About the Customer
This technology company specialises in the development and promotion of BIM (Building Information Modeling) technology. They offer BIM-based digital solutions to organisations across the construction industry.
Project Background
Alongside developing and promoting BIM technology, the company also created skills training courses and offers online training services.
The Problem
Students and instructors reported that the existing live-stream training lacked meaningful interaction. When a student ran into a problem, the instructor couldn't remotely access the student's computer to help resolve it.
Once training concluded, students had no way to practise independently. Instructors had no visibility into how well students were absorbing the material, resulting in poor training outcomes.
The instructor team includes both full-time and part-time teachers, which made staff management and course coordination a challenge.
The Solution: DaDesktop Cloud Desktop
DaDesktop is built upon over 20 years of high-end IT training experience from its parent company. It is a cloud desktop product purpose-built for training, with every feature tailored to training requirements.
Key features
Works in a browser: Students and instructors simply open a web browser to begin. There's no software to install. It runs well on low-spec computers, helping to reduce learning costs for students.
One-click clone: After the instructor configures the software and environment needed for a course, they can instantly replicate it across all student cloud desktops.
Remote help: The instructor can view every student's desktop. When someone encounters a difficulty, the instructor can take remote control of their machine and guide them in real time.
Global data centres: Supports users from different countries and regions joining the same training session.
Flexible and dynamic: You can add or remove participants at any time, and adjust cloud desktop hardware specifications on the fly.
Permission management: Administrators can easily configure instructor and student permissions for streamlined, all-in-one management.
Results
After adopting DaDesktop, both instructors and students provided very positive feedback. Setting up courses and joining training sessions became a significantly better experience for everyone involved.
The one-click clone feature saves instructors and support staff an enormous amount of time. Set up once, use for many training sessions. Instructors can now focus on creating richer courses, teaching, and answering questions.
The recording feature and data analytics help instructors understand how students are learning. This provides them with valuable insights for improving courses and refining their teaching process.
Course satisfaction rates climbed to 95% after switching to DaDesktop for training.