Digital Twin Provider
About the Customer
This technology company focuses on BIM (Building Information Modelling) technology development and promotion. It provides BIM-based digital solutions to firms in the construction sector.
Project Background
In addition to BIM development and promotion, the company has created skills training courses and offers online training services.
The Problem
Students and instructors reported that the existing live-stream training lacked interactivity. When a student encountered an issue, the instructor couldn’t remotely access their computer to help resolve it.
Once training finished, students had no way to practise independently. Instructors were unable to monitor how well students were learning, leading to disappointing training outcomes.
The instructor team comprises both full-time and part-time staff, which complicates both personnel and course management.
The Solution: DaDesktop Cloud Desktop
DaDesktop draws on over 20 years of high-end IT training expertise from its parent organisation. It’s a cloud desktop product purpose-built for training. Every feature is tailored to meet training requirements.
Key features
Works in a browser: Students and instructors simply open a web browser to begin. There’s no software to install. It runs on low-spec machines, which helps lower training costs for students.
One-click clone: After the instructor sets up the necessary software and environment for a course, they can instantly replicate it onto all student cloud desktops.
Remote help: The instructor can view every student's desktop. If someone runs into trouble, the instructor can take remote control of their machine and provide real-time guidance.
Global data centres: Supports users from different countries and regions, including the UK, joining the same training session.
Flexible and dynamic: Participants can be added or removed at any time, and cloud desktop hardware specifications can be adjusted on the fly.
Permission management: Administrators can easily configure instructor and student permissions for seamless all-in-one management.
Results
Since adopting DaDesktop, both instructors and students have provided very positive feedback. Setting up courses and joining training sessions has become a much smoother experience for everyone involved.
The one-click clone feature saves instructors and support staff an enormous amount of time. Configure once, then use across multiple sessions. Instructors can now concentrate on creating better courses, teaching, and answering questions.
The recording feature and data analytics help instructors understand how students are learning. This provides useful insights for improving courses and refining their teaching methods.
Course satisfaction rates have risen to 95% since switching to DaDesktop for training.